Business Performance Management

BPM involves consolidation of data from various sources, querying and analysis of the data, and putting the results into practice. This service offering focuses on:

Strategy Mapping
Strategy maps offer a macro view of an organisation's strategy, and provide it with a language in which they can describe their strategy, prior to constructing metrics to evaluate performance against their strategies.

Corporate Performance Management
Business Intelligence systems, in conjunction with well planned processes and methodologies provide the metrics that enable a proactive action.



Balanced Scorecard (BSC)
The BSC links strategic objectives to long term targets whilst complying with budgetary constraints. By identifying and linking various strategic initiatives the business can better communicate its strategies and realise its expectations across the organisation.

Process Scorecards
A method in analysing the variations between the current level of performance and the ideal level of performance often referred to as the "performance gap". A useful tool for measuring these performance gaps is a Process Scorecard, also known as a Dashboard.

Performance Indicators Scorecards
(Key) Performance Indicators (KPIs) are specific metrics that are used to assess strategic performance. They may be financial or non-financial indicators that are used to quantify performance often against a measurable objective.

Planning, Budgeting and Forecasting
To gain maximized value from KPI analysis, the integration of actual performance against planning, budgeting and forecasting benchmarks is a very valuable tool. Sourcing this data through common BI interface provides prompt practical and usable information.

Target Setting and Performance-based Compensation, Incentive Scorecards, Process Measurement/Control and Six Sigma
These are quality measurement and improvement programs that provide a formal, structured methodology for identifying, measuring, analysing, making and sustaining process improvements. As such, it relies heavily on having accurate and accessible Process Measurement data at each step of the way.

Business Activity Monitoring (BAM)
Utilising various software based solutions, the business can analyse performance and evaluate the KPIs that contribute to performance issues or possible impending problems. An integral component of BAM systems is notification services where key stakeholders, or groups, can be notified via an array of communication technologies.

Business Performance Management
Advanced consolidation of data via BI systems offer the ability to develop KPIs that are fundamental to the profitability and efficiency of the organisation. The management of this data enables stakeholders to confidently make changes in the appropriate areas of the business to ensure sustainable performance.


Adelaide Office

PO Box 1220,
Unley, SA 5061
T (08) 8291 0300
F (08) 8291 0400

Perth Office

45 Ventnor Avenue,
West Perth, WA 6005
T (08) 9389 4498
F (08) 9389 4400